Frequently Asked Questions

FAQs about Jorhna and its magento extensions

Does the upgradation from Jorhna Basic to Plus version require reinstallation?

No, you can easily upgrade from Jorhna basic to Plus version without casting off any data
Is Jorhna Affiliate extensions integrated with Open Source License?

Yes, the source code or design can be used, modified and shared under defined terms and conditions.
Are there multiple front end layouts for Jorhna?

There is only one at the moment. However, more are being tested for production.
Does Jorhna provide installation services?

Yes, Jorhna provide professional affiliate installation services. You can check the installation box while buying Jhorna Affiliate Plus..

Is there a time limit on the Affiliate Manager free version?

No, there are no limitations. The upgrades are free and for lifetime, however, the support is paid. To learn more see feature comparison page of Jorhna Affiliate programs.
Will the affiliate program still function if cookies are turned off?

Yes, our data is saved in database through our extension and even if cookies are turned off, the extension will keep on working
Can the cookie period during affiliate tracking be configured?

Yes, it can be configured from the back office by the admin.
How does the sales tracking function of the affiliate program work?

The database stores all the information about the visitor or the buyer as soon as he/she visits the page through the affiliate link. Sales tracking is the next step.

Does Jorhna provide money back guarantee to clients?

Yes, we provide 45 Days Money Back guarantee
Are there any charges for support and upgrades of Jorhna Affiliate Plus?

Support for Jorhna Affiliate Plus users is absolutely free. The upgrades are free and retailers can download the latest versions by logging in to their accounts.
Are there any charges for Jorhna support and upgrades for the free version?

Yes, support is paid for the Basic version of Jorhna Affiliate. However, the updates of the basic version are absolutely free.